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Medicare & Insurance > Private Insurance Instructions Overview

Steps to Receive Private Insurance Reimbursement

Note: If you have an HMO (Health Maintenance Organization), or a PPO (Preferred Provider Organization), you must contact them prior to your purchase to determine if the SOFTEE® is a covered benefit under your health plan and if you are required to pre-authorize. If you fail to do so your insurance carrier may not pay.

Private Insurance Reimbursement Documents

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Download Form 1500 & Form Instructions (4-page PDF, 1.5mb)
View & Print a Prescription Form (A new window will open, click on RX form to view & print)
When submitting a bill for medical reimbursement you must include:

Note: If you have BlueCross/BlueShield Insurance and would like to receive a BC/BS medical reimbursement form, you must put a check in the provided box at the time you place your order.

1. A pre-authorization number if applicable
2. The original invoice or receipt
3. A completed and signed standard medical reimbursement form (#1500 form)
4. A prescription from your physician
Note: If you have Blue Cross/Blue Shield Insurance, you must check the box at Checkout. You will submit your claim for reimbursement on a red & white original CMS 1500 form that we provide.
5. Submit the original paperwork to your insurance company and always keep a copy of each item for your records

About Private Insurance, HMO, PPO and Managed Care

The SOFTEE® is covered for medical reimbursement by many private insurance companies and Health Maintenance Organizations. Contact the benefits department of your carrier to clarify coverage, how much they will reimburse, and if you need prior authorization. The industry billing code number for the SOFTEE® is the same as for Medicare, #L8015. The medical item description is also the same "External breast prosthesis garment, with mastectomy form - post mastectomy". At your request, we will include a copy of this standard insurance claim form (#1500) inside your SOFTEE® shipment. You can also download the form using the link above.

More Questions?

If you have questions please contact our customer care department toll free at 1-866-605-8585. SofteeUSA.com regular business hours are Monday through Friday 8:00am - 5:00pm Pacific Time.

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Copyright© 2004 Softee®USA, LLC. All rights reserved. The health information on this website is not intended to replace the advice of licensed medical professionals. Serious health concerns should be discussed with a healthcare professional. Read more on our Disclaimer & Privacy Statement Page.
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